Refund policy

For hygiene and safety reasons, BullRing products cannot be returned or refunded once opened or used. We take product safety and customer discretion seriously, and cannot restock or resell intimate items that have left our control.

That said, we stand behind the quality of every BullRing and will make things right if your item arrives defective or breaks unexpectedly.

Defective or Damaged Items

If your BullRing arrives damaged or becomes defective during initial use, contact us within 30 days of delivery at [email protected] with your order number and a clear description or photos of the issue. Once verified, we’ll issue a replacement at no cost.

Sizing Issues

We understand that finding the perfect fit can vary. While we do not guarantee exchanges for sizing, we may offer a one-time replacement at our discretion if the product has not been used or opened.

  • If approved, the customer will be responsible for shipping costs for the replacement.

  • All sizing-related requests are reviewed on a case-by-case basis within 14 days of delivery.

Non-Returnable Items

  • All intimate or sexual wellness items once opened

  • Sale items or promotional bundles

  • Gift cards

Refunds

Refunds are not issued except in cases of verified defect or damage prior to use. If approved, refunds are processed to your original payment method within 10 business days after confirmation.

Shipping Address for Approved Replacements

BullRing
607 Plymouth Road
Hopkins, Minnesota 55305
United States

Contact

For all order or replacement inquiries:
📧 [email protected]